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Exploring the factors that affect student satisfaction through using e-learning in Malaysian higher education institutions

机译:探索在马来西亚高等教育机构中通过电子学习影响学生满意度的因素

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摘要

In the e-learning literature, learning satisfaction with e-learning systems has been addressed. In the present study, a model and an instrument were developed to measure students’ satisfaction with e-learning systems. The study provided a description of the procedures employed in survey conceptualization, items generation, data collection and validation of multiple-item scale. It also confirmed reliability and discriminant validity of data for analysis gathered from a sample comprising 268 respondents. The researcher made use of the structural equation modeling (SEM) method with the SmartPLS program to shed a light on the adoption process. The model comprises of factors including content of e-learning, interface of e-learning, personalization of elearning, community of e-learning, self-efficacy of e-learning, perceived usefulness, perceived ease of use and intention to use e-learning and their impact on the satisfaction of students. The model was developed on the basis of technology acceptance model (TAM) and the findings evidenced that the model is a robust theoretical tool employed to examine the acceptance of elearning among students
机译:在电子学习文献中,已经解决了对电子学习系统的学习满意度。在本研究中,开发了一种模型和一种工具来衡量学生对电子学习系统的满意度。该研究描述了调查概念化,项目生成,数据收集和多项目规模验证中采用的程序。它还确认了从包含268名受访者的样本中收集的分析数据的可靠性和判别有效性。研究人员将结构方程模型(SEM)方法与SmartPLS程序结合使用,以阐明采用过程。该模型包括以下因素:电子学习的内容,电子学习的界面,学习的个性化,电子学习的社区,电子学习的自我效能,感知的有用性,感知的易用性和使用电子学习的意愿及其对学生满意度的影响。该模型是在技术接受模型(TAM)的基础上开发的,研究结果表明该模型是用于检验学生对电子学习的接受程度的强大理论工具

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